Use a trauma and violence informed approach with all victims of sexual and domestic violence that includes: a focus on victim safety, establishing trust, using a sensitive, compassionate and non judgmental approach that demonstrates caring and understanding, and consideration of the impact of trauma on memory and the behavior of victims. Additional information under Trauma Informed Response.

Core Services

1. Crisis Intervention

   • Immediate emotional support for individuals experiencing trauma due to crime, sudden death, or other emergencies.

   • On-scene assistance in collaboration with police, fire, and paramedic services.

2. Practical Assistance

   • Help with risk assessment, safety planning and system navigation.

   • Assistance with navigating the aftermath of violent incidents and accessing emergency funds.

3. Information and Referrals

   • Guidance on victims’ rights, the justice system, and community resources.

   • Referrals to counseling, legal aid, financial assistance programs, and other specialized services.

   • Advocacy

     • Support for victims in navigating systemic processes and procedures.

     • Advocacy for policy improvements to enhance victim support services.

   • Community and Multi-Victim Response

     • Coordinating support for groups or communities affected by major incidents, such as natural disasters or large-scale tragedies.

     • Collaboration with emergency management teams for disaster response.

   Core Programs

   Victim Crisis Assistance Ontario (VCAO)
   VCAO provides emotional support and practical assistance to victims and survivors of crime and tragic circumstances, throughout Bruce and Grey Counties, at the request of police and emergency service personnel.

   Core Programs

   Victim Crisis Assistance Ontario (VCAO)
   VCAO provides emotional support and practical assistance to victims and survivors of crime and tragic circumstances, throughout Bruce and Grey Counties, at the request of police and emergency service personnel.

   Victim Quick Response Program (VQRP)
   The VQRP offers financial aid for victims facing immediate costs such as funeral expenses, emergency travel, crime scene cleanup, and short-term counseling. This program ensures victims receive prompt support to manage their urgent needs during the recovery process.

   Project Lifesaver (PLS)
   Project Lifesaver is a community-based program that provides tracking technology for individuals at risk of wandering due to conditions like Alzheimer’s, autism, or other cognitive impairments. The program helps ensure the safety of vulnerable individuals by enabling quick location and rescue if they become lost.

   Community Collaboration

   Victim Services Bruce Grey works with various stakeholders, including:

   • Police Services: Assisting with victim follow-up and supporting community policing initiatives.

   • Fire and EMS: Providing emotional and practical support to victims at emergency scenes.

   • Community Organizations: Partnering with emergency shelters, mental health services, and other service providers to ensure comprehensive support.